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Whether you’re evaluating Remails, need technical help, or want to explore a custom setup — drop us a line. We’re happy to help.
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Remails FAQ
— Self-Hosted
& SaaS
From running it yourself for free to using our fully managed EU-based platform, here’s the key info to help you get started fast.
Absolutely. You can start self-hosted and move to SaaS for convenience, or go the other way if you prefer full control. Migrating is straightforward, and we’ll guide you if needed.
Yes, all core features are the same. The difference is that with SaaS, we handle hosting, scaling, monitoring, updates, and backups for you.
Everything you need to send reliable transactional emails without managing servers yourself — hosting, scaling, monitoring, updates, backups, and support. All hosted in privacy-friendly EU data centers.
Yes. You can start on our Free plan with 3,000 emails per month. Upgrade anytime if you need more.
You choose a monthly plan that fits your email volume. Plans are pre-paid, so you always know exactly what you’ll spend. If your needs change, you can move to a higher or lower plan at any time.
Absolutely. You can change your plan instantly from the dashboard — scale up for busy months, scale down when things are quieter.
All SaaS infrastructure runs in secure, privacy-friendly European data centers, fully compliant with EU privacy regulations.
Yes. You can download, install, and run Remails on your own infrastructure at no cost. The software is fully open source and includes all core features.
A server (or Kubernetes environment) with the required system resources, plus your own domain and DNS configuration. You’re in full control of setup, scaling, and maintenance.
Community support is available through our documentation and public channels. If you’d like professional help, you can add a paid support plan.
Remails is an open-source transactional email platform built for developers — offered as a privacy-first SaaS (hosted in the EU) or self-hosted. With a clean API, modern developer tooling, Remails makes it easy to send reliable transactional emails.